The Viking Sewing Gallery
Inside JoAnn Fabrics
 
2255 North Triphammer Road
Ithaca, New York 14850
(607) 266- 0751

   
 
 

Help!
Whether you've just bought a new sewing machine or you have had the same one for years, sometimes it can be frustrating if it is not sewing properly. Here are a few things you can try to make it work:

Machine Troubleshooting Tips



Repairs
Swedish-made, Husqvarna Vikings have a 20 year warranty!
We can repair or get parts for all brands of sewing machines. Some minor repairs we do in house, but the majority of our repairs are sent to one of two authorized service centers. The Singer Service center is in Syracuse, NY and they have a pick-up/drop-off service every Wednesday. The Viking Service center is in Cleveland, OH. We securely package up the machines with form fitting foam and send them via Fed-Ex. Both centers take between 1-2 weeks to service machines depending on parts availibility. Please call the store for more details @ 607-266-0751.

Downloads to update your machine and software are available at www.husqvarnaviking.com

Designer 1 is on Version 1.43
Designer 2 is on Version 1.2

The Professional Embroidery System is on Version 5.5
Customizing VIP is on Version 5.5
Digitizing VIP is Version 6.2

For more information about these upgrades, please see http://www.husqvarnaviking.com/ or call the Ithaca Viking Sewing Gallery.

If you have other questions regarding sewing, embroidery or sewing machines, or comments about this website, please email us at the following address:
vikithaca192@earthlink.net. Thanks!



Last Update April 2003
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The Viking Sewing Gallery
Inside JoAnn Fabrics
2255 North Triphammer Road
Ithaca, New York 14850
(607) 266-0751

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